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Concierge means ‘caretaker’ in French — and how appropriate for a bank whose mission is to personalize your every experience. Concierge-Style Banking is the core service philosophy at Hanover Community Bank, the guiding principle that drives all we do. This starts with ensuring accessibility, and plenty of it, not just to our relationship agents, but to our president and leadership, as well.
When you enter our doors, the first thing you notice are no lines or physical barriers. You’re greeted individually and we service you as such. It may feel a little unfamiliar at first, but that’s the whole point; we’re not like other banks. After a couple of visits, you come to understand we’re all about you. And there’s nothing more familiar than that. Like a thoughtful, attentive, skilled concierge, our aim is always to please. To engage, understand, deliver and empower … people, not accounts. At Hanover, we know the difference.
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